Privacy policy

Portavadie, Loch Fyne is part of Portavadie Estates LTD. This privacy policy explains how we use any personal information we collect about you, and your rights to access and correct the personal information we hold about you.

What information do we collect about you?

We collect information about you when you book accommodation, berthing, restaurants, spa treatments, access to leisure facilities and spa experience or you become a member of our Spa & Leisure Experience. We also collect information when you voluntarily complete customer surveys, sign up to our enewsletter, provide feedback and participate in competitions. Website usage information is collected using cookies.

How will we use the information about you?
We collect information about you to process and manage your booking, manage your membership and, if you agree, to email you about other products, services, offers and events that we think may be of interest to. We use your information collected from the website to personalise your repeat visits to our website.

How will we share your information?
Portavadie, Loch Fyne will not share your information for marketing purposes with other companies. We may share your information with any third party where we are under a legal duty to do so, or in order to enforce or protect any of our rights, property or safety (or those of our customers).

Portavadie, Loch Fyne take the security of any personal information we hold very seriously.
Where necessary, and in common with other websites and apps, we use SSL (Secure Sockets Layer) encryption to ensure that personal information provided to us is not visible to anybody else when in transit between your computer and our servers. In addition, our web servers are housed behind a secure firewall that prevents access to our databases by unauthorised users. All of our servers are housed in a secure environment with high levels of physical security.

We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email

Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address: or Portavadie Estates LTD, Portavadie, Loch Fyne, Argyll, PA21 2DA,
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information, visit or
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our Privacy Policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 10th May 2017.

Further information
This site is operated by Portavadie Estates Ltd (Scotland Company No: SC169266 VAT reg. 680490132) whose registered office is Portavadie Estates LTD, c/o Portavadie, Loch Fyne, Argyll, PA21 2DA